CIR recognizes the central role of its stakeholders in defining and implementing a sustainable growth strategy based on listening, transparency, and the creation of shared value over the medium-long term.
The heterogeneity of the sectors in which the Group operates entails daily interaction with a wide range of interlocutors, each with specific interests, expectations, and responsibilities.
To effectively manage these relationships, CIR has carried out a systematic mapping of stakeholders, based on the level of influence and mutual dependence. This process has made it possible to identify nine main categories relevant to the Group as a whole.
Stakeholder engagement takes place through structured and differentiated methods—from constant dialogue with customers and local communities, to collaboration with public institutions, universities, and research centers, through to engagement with investors, suppliers, and strategic partners—with the aim of anticipating emerging needs and integrating expectations into the definition of ESG priorities.
In operating companies, engagement takes on specific forms:
- For KOS, direct relationships with patients and families are central. Synergies with local communities and the scientific and academic world strengthen the Group’s social role in promoting a culture of care and clinical-care innovation.
- For Sogefi, in a competitive context such as automotive, proactive dialogue with customers, distributors, and commercial partners is crucial to interpret emerging trends and build shared, resilient value.